1. Who we are
These Terms of Service (“Terms”) govern your use of Sloity Cloud — the hosted restaurant booking and venue reservation service available at sloity.com, register.sloity.app, and sloity.app (the “Service”). The Service is operated by Seito Systems Limited, a company incorporated in Hong Kong (“we”, “us”, or “Operator”). The product name is Sloity; Seito Systems Limited is the contracting party for these Terms.
2. Acceptance
By creating an account, registering a shop, or using the Service, you agree to these Terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business. If you do not agree, do not use the Service.
3. The Service and Free Hosted plan
Sloity Cloud provides a shareable guest booking page and merchant admin for restaurants, cafés, and venues. The Hosted Free forever plan is offered at no charge for core booking features as described on sloity.com. Features, limits, and availability may change as the product grows. We do not guarantee uninterrupted, error-free, or always-available service. Maintenance, outages, or provider issues (including Cloudflare, Neon, or email delivery) may occur.
4. Accounts and your responsibilities
You are responsible for the accuracy of registration details (email, shop/brand name, slug), for keeping access to your email secure, and for all activity under your account. You must not share OTP codes in a way that lets others take over your shop. Merchants are responsible for the guest data they collect through their booking pages, for how they use that data, and for complying with applicable privacy and consumer laws in their markets.
5. Acceptable use
You may not use the Service to: abuse or overload infrastructure; send spam or unsolicited bulk messages; collect data unlawfully; host illegal, harmful, or infringing content; attempt unauthorized access; or interfere with other merchants or guests. We may suspend or terminate accounts that violate these rules or that create security or legal risk.
6. BYOK SMS and SMTP
Optional SMS and merchant SMTP use bring-your-own-key (BYOK): you supply your own provider keys and remain solely responsible for those providers, message content, consent, and compliance (including anti-spam and telecom rules). Hosted Free email OTP for sign-in/confirmation uses the platform’s email delivery; that does not make us responsible for your BYOK messaging.
7. Intellectual property
We and our licensors own the Sloity software, branding, and Service design. You retain ownership of your shop content, menus, photos, and guest booking data you enter. You grant us a limited licence to host, process, and display that content solely to operate the Service for you.
8. Disclaimer of warranties
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by Hong Kong law.
9. Limitation of liability
To the fullest extent permitted by Hong Kong law, Seito Systems Limited and its officers, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, arising from the Service. Our aggregate liability arising out of or relating to the Service is limited to the greater of (a) the fees you paid us for the Service in the three months before the claim, or (b) HKD 500. Nothing in these Terms excludes liability that cannot be excluded under Hong Kong law.
10. Termination and deletion
You may stop using the Service and request account deletion by emailing privacy@sloity.com. We may suspend or terminate access for breach, abuse, legal risk, or prolonged inactivity. After deletion, we remove or anonymise account data within a reasonable period, except where we must retain limited records for security, dispute, or legal reasons (see the Privacy Policy).
11. Governing law
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Courts of Hong Kong have exclusive jurisdiction, subject to any mandatory consumer protections that apply to you.
12. Changes and contact
We may update these Terms by posting a revised version on this page with a new “Last updated” date. Continued use after changes means you accept the updated Terms. Questions: privacy@sloity.com.
Related: Privacy Policy.
1. 我們是誰
本《服務條款》（「本條款」）規管你使用 Sloity Cloud（於 sloity.com、register.sloity.app 及 sloity.app 提供的託管餐廳訂座與場地預約服務，下稱「本服務」）。本服務由於香港註冊成立的 Seito Systems Limited（「我們」或「營運方」）營運。產品名稱為 Sloity；就本條款而言，締約方為 Seito Systems Limited。
2. 接受條款
一經建立帳戶、註冊店舖或使用本服務，即表示你同意本條款。若你代表商戶使用本服務，即確認你有權約束該商戶。若不同意，請勿使用本服務。
3. 服務與永久免費託管計劃
Sloity Cloud 為餐廳、咖啡店與場地提供可分享的顧客預約頁及商家後台。Hosted 永久免費計劃就核心預約功能不收取費用（詳見 sloity.com）。功能、上限與可用性可能隨產品演進而變更。我們不保證服務永不中斷、全無錯誤或時刻可用。維護、故障或上游服務（包括 Cloudflare、Neon 或電郵傳送）問題均可能發生。
4. 帳戶與你的責任
你須對註冊資料（電郵、店舖／品牌名稱、slug）的準確性、電郵帳戶安全，以及帳戶下一切活動負責。你不得以令他人接管店舖的方式分享驗證碼。商戶須對透過預約頁收集的顧客資料、其用途，以及適用的私隱與消費者法例自行負責。
5. 可接受使用
你不得利用本服務：濫用或過載基礎設施；發送垃圾訊息或未經同意的大量訊息；非法收集資料；託管違法、有害或侵權內容；嘗試未獲授權存取；或干擾其他商戶或顧客。我們可暫停或終止違反本規則、或構成安全／法律風險的帳戶。
6. 自備金鑰（BYOK）短訊與 SMTP
選用短訊及商家 SMTP 屬 自備金鑰（BYOK）：你提供自己的服務商金鑰，並對該等服務商、訊息內容、同意取得及合規（包括反垃圾訊息與電訊規定）負全責。Hosted Free 登入／確認用的電郵驗證碼由平台電郵傳送；這並不使我們對你的 BYOK 訊息負責。
7. 知識產權
Sloity 軟件、品牌與服務設計歸我們及授權方所有。你保留店舖內容、菜單、相片及你輸入的顧客預約資料的擁有權。你授予我們有限授權，僅為替你營運本服務而託管、處理及展示該等内容。
8. 免責聲明
在香港法例允許的最大範圍內，本服務按 「現況」及「現有」 提供，不含任何明示或暗示保證，包括適銷性、特定用途適用性及不侵權。
9. 責任限制
在香港法例允許的最大範圍內，Seito Systems Limited 及其人員、僱員及代理人，不就因本服務引起的間接、附帶、特別、後果性或懲罰性損害，或利潤、收入、商譽或資料損失承擔責任。我們就本服務產生或相關的合計責任，以以下較高者為限：(a) 索償前三個月你已向我們支付的服務費用，或 (b) 港幣 500 元。本條款不排除香港法例不可排除的責任。
10. 終止與刪除
你可停止使用本服務，並電郵 privacy@sloity.com 要求刪除帳戶。我們可因違約、濫用、法律風險或長期閒置而暫停或終止存取。刪除後，我們會在合理期間內移除或匿名化帳戶資料，惟因安全、爭議或法律原因而須保留的有限紀錄除外（見《私隱政策》）。
11. 準據法
本條款受 香港特別行政區 法律管轄。香港法院擁有專屬司法管轄權，惟適用於你的強制性消費者保障規定另有規定則除外。
12. 變更與聯絡
我們可於本頁發布修訂版並更新「最後更新」日期。變更後繼續使用即表示接受更新後的條款。查詢：privacy@sloity.com。
相關：私隱政策。